Terms of Sale

These terms govern quotations, proforma invoices, online purchases, and manufacturing orders executed with Shenzhen Yutuo E-commerce Co., Ltd. (trading as YUTO TAPE).

Quotations & validity

Formal quotations are valid for 30 calendar days from the date of issue unless specified otherwise. Prices are denominated in USD and exclude destination import duties and local taxes unless explicitly quoted as DDP.

Orders & custom deposits

An order is confirmed upon written approval or execution of a Proforma Invoice (PI). Orders under US$2,000, including custom orders, are payable in full in advance. For custom slitting and die-cutting orders of US$2,000 or more, a deposit of 30% of the order value (minimum US$200) is required before production and is credited in full against the final balance. Where die tooling is required, tooling charges are itemized separately on the PI.

Payment terms & anti-fraud security

Stocked orders and custom orders under US$2,000 are payable in full before production or dispatch. Custom orders of US$2,000 or more are scheduled once the deposit is received; the balance is due after pre-shipment inspection and before dispatch.

Payment is accepted via corporate International Wire Transfer (T/T) and US domestic ACH; PingPong B2B settlement is available as an optional channel.

Important security notice: Official remittance coordinates are issued exclusively on our signed Proforma Invoice (PI) and are never altered via email. Always confirm banking details by direct telephone or video conference before initiating wire transfers.

Delivery & transfer of title

Delivery terms follow Incoterms 2020 as specified on the PI; the default is DAP (Delivered at Place). Under DAP, risk of loss transfers to the buyer when the goods are placed at the buyer’s disposal at the named destination, ready for unloading. Where FOB, CIF or EXW is agreed on the PI, risk transfers as defined by that term. Title to the goods passes to the buyer upon receipt of payment in full.

Technical specifications & warranty

Goods are manufactured to agreed engineering drawings and specifications. Slitting is performed to a standard tolerance of ±0.3 mm; CAD die-cutting is performed to a standard tolerance of ±0.1 mm. Raw materials are 100% genuine 3M™ master rolls with manufacturer lot traceability. Thick or soft materials (e.g. foam) are subject to tolerances agreed on the drawing or PI.

Trademark notice: 3M™ is a trademark of 3M Company. YUTO TAPE is an independent converter; 3M distribution authorization is held by our manufacturing partner, Shenzhen Lianjinbang Technology Co., Ltd.

Cancellations, returns & limitation of liability

Custom orders cannot be cancelled once slitting, die-cutting or tooling fabrication has commenced; the deposit is non-refundable from that point. If an order is cancelled before work begins, the deposit is refunded less bank charges.

Quality claims must be submitted within 14 calendar days of delivery under our RMA procedure. Our aggregate liability is limited to the invoice price of the defective goods, and we are not liable for indirect or consequential losses, including lost profits or production downtime. These terms are governed by the laws of the People’s Republic of China, with jurisdiction in Shenzhen.