1. Who We Are (Data Controller)

This website (yutotape.com) is operated by Shenzhen Yutuo E-commerce Co., Ltd. (深圳昱拓电子商务有限公司), trading under the brand YUTO TAPE ("we", "us", "our"). We are an independent precision industrial tape converter and exporter based in Shenzhen, China. For any data privacy inquiries or confidentiality questions, contact our engineering management team directly at [email protected].

2. What Information We Collect

When you browse our catalog, request a precision converting quotation, or submit an inquiry, we collect only the necessary technical and commercial information:

• Commercial Contact Details: Full name, corporate email address, company name, telephone/WhatsApp number, and destination country for freight calculation.
• Technical Converting Specifications: Specified 3M master roll SKU, custom slit width in millimeters (mm), estimated production volume, roll core size (1-inch or 3-inch), and target assembly application notes.
• Engineering Drawings & CAD Files: 2D vector CAD files (.DXF, .DWG), 3D solid models (.STEP, .STP), and dimensioned engineering technical drawings (.PDF).
• Standard Technical Server Logs: Standard web server connection metadata including IP address, browser user-agent, operating system, and language preference headers.

3. Confidentiality of CAD Drawings & Intellectual Property

We recognize that custom die-cut drawings, kiss-cut tooling geometry, and slit coil specifications represent critical customer intellectual property and proprietary trade secrets. All technical files submitted via our RFQ form or direct email are handled under strict engineering confidentiality:

• Access is restricted strictly to application engineers evaluating DFM (Design for Manufacturability) feasibility and calculating raw material yield.
• CAD files are stored in isolated, access-controlled repository partitions protected by multi-factor authentication.
• Manufacturing execution at our specialized converting partner facility in Shenzhen is governed by legally binding bilateral non-disclosure agreements.
• Upon request, we readily execute a customized bilateral Non-Disclosure Agreement (NDA) prior to the receipt of your proprietary CAD files.

4. Legitimate Purposes for Data Processing

We use the collected technical and commercial data exclusively for legitimate manufacturing and export operations:

• Reviewing engineering drawings and providing formal price quotations within 24–48 hours.
• Executing custom slitting, precision die-cutting tooling, sampling, and Certificate of Analysis (COA) quality verification.
• Processing international export customs declarations, air/sea freight logistics (DHL/FedEx/Ocean), and official JPMorgan Chase USD commercial invoicing.
• Communicating directly with your engineering and procurement teams regarding tolerance revisions and shipment tracking.

5. Data Retention & Permanent Deletion

Commercial inquiry records and correspondence are retained for up to 24 months to support repeat re-orders, batch traceability, and tolerance consistency. You may request the immediate, permanent deletion of your contact records and CAD files at any time by emailing [email protected].

6. Cookies & Browser Language Detection

We use strictly necessary functional cookies (specifically yuto_lang) solely to remember your chosen language preference across browsing sessions. We do not deploy third-party behavioral tracking pixels, advertising surveillance scripts, or sell data to brokers.

7. Your Rights (GDPR & CCPA Compliant)

Under international data protection regulations (including the EU GDPR and California CCPA), you have the right to request access to the personal data we hold about you, request corrections, or request complete erasure. To exercise any of these rights, email [email protected] with the subject line 'Data Privacy Request'.

8. Governing Entity & Official Contact

Shenzhen Yutuo E-commerce Co., Ltd. (深圳昱拓电子商务有限公司)
Baoan District, Shenzhen, Guangdong Province, China
Official Inquiries: [email protected]
Official Portal: https://yutotape.com